Help desk & remote support
One number for everything that breaks. Password lockouts, email problems, slow machines, software installs — resolved remotely wherever possible.
JAVTech Solutions supports the technology Victorian homes, schools and small-to-medium businesses rely on — from a single laptop to a multi-site network. Pick us as your day-to-day IT support, call us for one-off jobs, or contract our technicians into your own team.
One number for everything that breaks. Password lockouts, email problems, slow machines, software installs — resolved remotely wherever possible.
When it can't be fixed over the phone, a technician comes to you. Homes, offices, classrooms and comms rooms across Victoria.
Router, switch and access point installs, cabling coordination, VLANs, guest networks and troubleshooting dead spots and dropouts.
Tenant setup, mailboxes, shared drives, security settings, staff onboarding and offboarding, and migrations from old email systems.
Supply, setup and imaging of laptops, desktops and tablets, plus repairs, upgrades and safe data transfer to new machines.
Automated backups for files, servers and cloud data — tested, monitored and ready if hardware fails, gets stolen or gets encrypted.
Australian domain registration, managed DNS, mail records and renewals — kept tidy and documented so nothing lapses.
Scheduled patching, monitoring and reviews with a monthly report, so problems get caught before they interrupt your day.
Already have an IT team and just need more hands? We contract our technicians into schools, TAFEs and businesses for cover, placements and project work.
Sick leave, parental leave, exam periods and busy seasons. A vetted technician on-site within days, not weeks.
A technician embedded with your team for the term or the year, working as if they were on staff.
1:1 device programs, network refreshes, Wi-Fi upgrades and migrations — scoped teams with fixed timelines.
If a contractor is the right long-term fit, we transition them to your payroll with no lock-in fee.
Tell us what's not working — or what you're planning. We'll come back with an approach and a price within one business day.
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